Testimonials

Midwest is known for having exceptional equipment and customer service. They are relationship people and we love that! Our experience with Tom, John, and the whole Midwest team has been wonderful. They do a great job of providing on time delivery, fast installs, and equipment training. Midwest also successfully provides ongoing service for all of our locations. Lion’s Choice is a St Louis based brand that has been around over 50 years and we are proud to have a brand partner like Midwest Equipment Company.

My personal experience has been amazing! I wish all commercial equipment purchases could be this seamless! Mitch met with me at Logan’s and answered every question I had. What is the return on investment? How expensive is the machine? Do you have a payment plan? I loved the customer service, equipment and the return on investment. Mitch came out with the installer to make sure everything went smoothly, he stayed for staff training and was great about answering questions (sometimes the same questions twice!). We are BEYOND satisfied with our purchase! Mitch is only a phone call away if we need him. And the service team, I have only needed to call once, was great! They showed up within 24 hours to make a small adjustment and we have had no issues since! Our business has increased because of this purchase.

Midwest Equipment Company over the past 10 years has been a tremendous partner. In the spring of 2017, Raging Waves purchased a new Taylor 8756 soft serve machine, we could not be happier with our decision. After speaking with Mitch Brechon at MEC, I could tell that they truly believed and stood by the products they offered and sold. Mitch was with us every step of the way in making sure the agreement we put in place was being followed. This purchase has increased business simply by the speed and endurance of the machine. I would highly recommend working with Mitch and MEC, as they are a trustworthy company that stands by their products.

Mitch was present throughout the entire process; purchase, set up, and installation. He answered questions and took care of any concerns we faced, he even exchanged out a portable cart for our batch freezer to utilize our space more efficiently. He constantly checked in with us during the season to make sure all pieces were running properly, and assisting us in fine tuning the equipment to our specific requirements. Mitch is truly a man of integrity. He has gone above and beyond what one would expect. In all of our years of business, this was one of the easiest purchases we have ever experienced.

We had an old ice cream maker and found out it wouldn’t suit our purposes.  Mike Hammett came out and visited us and we decided to buy a used, reconditioned machine.  Mike is thorough and responds very quickly.  We thoroughly enjoyed working with him. Out of the blue, Mike also talked to us about a Broaster Pressure Fryer.  We were blown away by the outstanding quality of the finished product.  We ended up buying a Broaster, too. I would highly recommend MEC and Mike Hammett individually.