Midwest Equipment Company Recognized With 2023 Taylor Company Service Excellence Award

The Taylor Company held it’s annual Distributor Awards Event this week, and Midwest Equipment Company was honored to receive the 2023 Taylor Service Excellence Award!

This award is presented each year by Taylor to the distributor who excels beyond all others in Service.  Rob Wells, Taylor VP of Service, presented the award and said of Midwest: The Service Excellence Award is given to the distributor who continues to excel in service and customer satisfaction. Taylor service separates us from our competition and is a big part of what makes Taylor who it is today. This distributor continues to meet and excel in our service expectations.  There is no challenge too big or too small for them.  They are the epitome of Red Cape Service. They answer the call every time and continue to go above and beyond.  The 2023 Service Excellence Award goes to Midwest Equipment Company!

President & CEO Ann Bueler says, “It takes an entire organization to deliver the level of service that this award represents.  This recognition is the culmination of a tremendous amount of hard work, commitment, and focus on the brand promise we make to Midwest customers…”deliver what the customers want, when they want it, through flawless execution with a smile!!” That is our motto, its our message, its in our DNA and when we keep the promise it most certainly shows through!”

In addition to the Service Excellence Award, Midwest Equipment Company was named, once more, an “A Distributor.” This rating is an accountability rating provided by the Taylor Company to maintain the integrity of Taylor distributorships. The rating is a compilation of many categories including service performance, dispatch times, parts department fulfillment, etc.