The Red Cape® Technician of the Month for February is… Russ Rogers!
Russ has been delivering Red Cape Service for over 20 years, both as field manager/lead technician for Northern IL and as Service Manager for Taylor of Illinois, Sandwich, prior to the Midwest Acquisition.
Danny Williams, Service Manager for Midwest Equipment, nominated Russ because of his incredible work ethic and his strong technical abilities.
Russ takes the time to document his work with pictures and detailed descriptions of the resolutions, so that others can learn from his findings. He is extremely proud and dedicated to the Taylor brand and refuses to leave a call without knowing its fixed right. Additionally, Russ constantly mentors and takes calls from other technicians for advice.
We are so proud to have several of our technicians be awarded this honor! Congratulations, Russ!